Self-service options 'becoming more popular'
Self-service facilities that make travellers' airport experiences more straightforward are becoming increasingly popular, according to research.
Technology company Sita surveyed 100 airlines and found that over half now enable their customers to check in online and 89 per cent expect to offer the facility in the next two years.
Over a fifth of the passengers using the carriers in the poll made use of internet check-in options and this ratio is predicted to rise to over a third by the end of 2008.
Continue reading article »



