Government urged to help passengers
The Association of British Travel Agents (ABTA) has called on the government to do more to protect British air passengers from events such as the Zoom Airlines closure. Thousands of passengers were stuck on either side of the Atlantic last week after the airline ceased all operations due to financial pressures brought on by the rising cost of fuel and the current economic climate.
However, ABTA spokesman Sean Tipton said there are schemes the government can introduce to prevent this from happening.
One initiative that has reportedly been successful in the Netherlands involves the government contributing a small amount of money to a public fund every time a travel booking is made.
"Every time a travel company went out of business, including airlines, that money would be used to give customers their money back," Mr Tipton explained.
The ABTA spokesman said that a scheme such as this would increase consumer protection and give travellers peace of mind.
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Posted by Graham Greenaway on the 05/09/2008 16:57:39
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